Support
Having an issue? We're here to help.
Common fixes
App not unlocking after purchase
Open CueNotch → Settings → Restore Purchase. If that doesn’t work, paste your license key manually from your confirmation email.
Voice sync not working
Check microphone permissions in System Settings → Privacy & Security → Microphone. Make sure CueNotch is listed and enabled.
Notch not showing
Make sure you’re on a MacBook with a notch running macOS 13 or later. Try pressing Cmd+Shift+Space to toggle the prompter.
Trial expired but want to test more
Email us and we’ll sort you out. We’re happy to extend trials for serious users.
License key not accepted
Make sure you’re copying the full key from your email (starts with LS-). Check for trailing spaces. If it still fails, email us with your order ID.