Support

Having an issue? We're here to help.

Common fixes

App not unlocking after purchase

Open CueNotch → Settings → Restore Purchase. If it still does not unlock, email us with your App Store order receipt or Apple order ID.

Voice sync not working

Check microphone permissions in System Settings → Privacy & Security → Microphone. Make sure CueNotch is listed and enabled.

Notch not showing

Make sure you’re on a MacBook with a notch running macOS 14 or later. Try pressing Cmd+Shift+Space to toggle the prompter.

Trial expired but want to test more

Email us and we’ll sort you out. We’re happy to extend trials for serious users.

Purchase not detected automatically

Activation is automatic after App Store purchase detection. If it didn’t unlock, restart the app or tap Restore Purchase in Settings. Still stuck? Email us with your App Store order receipt or Apple order ID.

Refund Policy

CueNotch Pro is $29.99 one-time lifetime access in the U.S. App Store. Local App Store pricing may vary. Because you get a 3-day free trial to test everything before buying, purchases and refunds are handled by Apple through the App Store.

Still need help?

We typically respond within 24 hours.

founderaivora@gmail.com